Last Modified: 16 July 2025

1. Introduction

This Privacy Notice (hereinafter "Notice") explains how Maler Software S.R.L. (hereinafter "Zippy", "We", "Us", or "Our") collects, uses, shares, and protects Your personal information in relation to Your access to and use of Our website located at zippy.zip and its relevant subdomains (collectively, the "Website"). This Notice also describes Your choices regarding the collection, use, and sharing of Your personal information. Maler Software S.R.L., a limited liability company organized and existing under the laws of the Republic of Moldova, is the data controller responsible for Your personal information collected through the Website.

This Notice applies solely to information We process through the Website. It does not apply to the Zippy software product (the "Software") itself, which is governed by a separate Zippy Software Privacy Policy.

By accessing or using the Website, You acknowledge that You have read, understood, and agree to the terms of this Privacy Notice and Our Zippy Website Terms of Service ("Terms of Service"), into which this Notice is incorporated by reference. If You do not agree with this Notice or Our Terms of Service, You must not access or use the Website.

2. Data controller

Maler Software S.R.L. Republic of Moldova

For any inquiries, requests regarding this Privacy Notice, or to exercise Your data protection rights, please contact Us through the contact form available on Our official website at zippy.zip/contact.

3. Information we collect

We collect certain types of information when You interact with Our Website. This information can be broadly categorized as follows:

3.1 Information collected automatically through the website

(a) Usage Data (Device Information): When You visit the Website, Our servers may automatically collect certain information about Your device and Your interaction with Our Website. This may include: (i) Information about Your web browser (type and version). (ii) Your Internet Protocol (IP) address. (iii) Your device's operating system. (iv) The time zone setting on Your device. (v) Information about some of the cookies that are installed on Your device (see Section 3.1(b) below). (vi) The specific web pages You view on Our Website. (vii) The websites or search terms that referred You to Our Website. (viii) Information about how You interact with the Website (e.g., links clicked, time spent on pages). We refer to this automatically-collected information generally as "Usage Data" or "Device Information."

(b) Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on Our Website and to hold certain information. Cookies are small data files that are placed on Your computer or mobile device when You visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers provide You with help pages relating to cookie management. However, if You do not accept cookies, You may not be able to use some portions or features of Our Website effectively.

3.2 Information you provide directly to us

(a) Contact Form Information: When You use the contact form on Our Website (e.g., at zippy.zip/contact) to communicate with Us, We collect the personal information You choose to provide, which typically includes Your name, email address, and the content of Your message or inquiry.

(b) Software Download Information: When You download the Software installer from Our Website, We may collect basic, non-personally identifiable information such as Your IP address and the version of the Software You downloaded. This information is collected for statistical purposes, to monitor download trends, and to help Us maintain and improve Our services and Website security.

(c) Subscription Information (e.g., Newsletter): If You choose to subscribe to Our newsletter, product updates, or other marketing communications through the Website, We will collect Your email address to send You the requested information. You will have the option to unsubscribe from these communications at any time.

4. How we use your information

We use the information We collect for the following legitimate business purposes:

(a) To provide, operate, maintain, secure, and improve the Website and its functionality. (b) To understand how visitors use Our Website, to analyze site traffic and usage patterns, and to gather demographic information about Our user base as a whole. (c) To respond to Your inquiries, requests (including support requests submitted via the contact form), and to provide customer service. (d) To send You technical notices, updates regarding the Website, security alerts, and administrative messages. (e) To prevent fraudulent activities, protect the security of Our Website and services, and to investigate potential violations of Our Terms of Service. (f) To communicate with You about Software updates, new features, or promotional offers related to Zippy, but only if You have opted in to receive such communications and in accordance with applicable law. (g) To generate aggregated, anonymized statistical data about Website usage, which helps Us improve Our offerings. (h) To enforce Our Terms of Service and to comply with applicable legal obligations, court orders, or governmental regulations.

5. Legal basis for processing personal information

Our legal basis for collecting and using the personal information described in this Notice will depend on the personal information concerned and the specific context in which We collect it.

(a) Legitimate Interests: We process Website Usage Data (Device Information) and some Download Information primarily based on Our legitimate interests in operating, maintaining, securing, and improving the Website, understanding its usage, and protecting Our legal rights. (b) Performance of a Contract / Pre-contractual Steps: When You provide information through Our contact form for inquiries or support, We process this information as necessary to respond to Your requests, which may be considered as taking steps at Your request prior to entering into a contract (e.g., if Your inquiry is about purchasing the Software) or as necessary for the performance of an implicit contract to provide You with the requested information or support. (c) Consent: For marketing communications (e.g., newsletters, promotional offers), We rely on Your explicit consent, which You provide when You opt-in to receive such communications. You have the right to withdraw Your consent at any time by using the unsubscribe link in the emails or by contacting Us. (d) Legal Obligations: We may process Your information where it is necessary for compliance with a legal obligation to which We are subject.

6. Data sharing and disclosure

We do not sell, rent, or trade Your personal information to third parties for their marketing purposes. We may share Your personal information only in the following limited circumstances and with the following categories of recipients:

(a) Service Providers: We may employ third-party companies and individuals ("Service Providers") to facilitate Our Website, provide the Website on Our behalf, perform Website-related services (e.g., website hosting, data analytics, email delivery services for newsletters), or assist Us in analyzing how Our Website is used. These third parties have access to Your personal information only to perform these specific tasks on Our behalf and are contractually obligated not to disclose or use it for any other purpose. (b) Analytics Providers: We may use third-party Service Providers (e.g., Google Analytics or similar services) to monitor and analyze the use of Our Website. These providers may collect information about Your use of the Website (using cookies and similar technologies) to help Us understand how visitors engage with Our site and to compile reports on Website activity. This information is typically aggregated and may be used to improve Our Website. (c) Legal Requirements and Protection of Rights: We may disclose Your information if We believe in good faith that such disclosure is necessary to: (i) Comply with a legal obligation, applicable law, regulation, or valid legal process (such as a subpoena, court order, or governmental request). (ii) Protect and defend the rights, property, or safety of Maler Software S.R.L., Our users, or the public, as required or permitted by law. (iii) Investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person. (iv) Enforce Our Terms of Service or other agreements. (d) Business Transfers: If Maler Software S.R.L. is involved in a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, Your personal information held by Us may be among the assets transferred. We will provide notice (e.g., via email and/or a prominent notice on Our Website) before Your personal information is transferred and becomes subject to a different Privacy Notice, where practicable.

7. Data security

We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect the personal information We collect through the Website from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures are aimed at ensuring a level of security appropriate to the risk of processing Your personal information.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your personal information, We cannot guarantee its absolute security. Any transmission of personal information to Our Website is at Your own risk.

8. Data retention

We will retain Your personal information collected through the Website only for as long as is necessary for the purposes for which it was collected, as set out in this Privacy Notice, unless a longer retention period is required or permitted by applicable law. The criteria used to determine Our retention periods include:

(a) The duration of Your interaction with Us (e.g., to resolve an inquiry submitted via a contact form). (b) The necessity to comply with legal obligations (e.g., record-keeping for tax or audit purposes). (c) The need to resolve disputes or enforce Our agreements. (d) Our legitimate business needs (e.g., for maintaining Website security logs or for aggregated analytics).

Contact form submissions and related correspondence are typically retained for the period necessary to address Your inquiry and for a reasonable period thereafter for Our internal record-keeping purposes or as required by law.

Usage Data and analytics information may be retained for a longer period, typically in an anonymized or aggregated form that does not personally identify You. Email addresses for newsletter subscriptions are retained until You unsubscribe.

9. Your data protection rights

Depending on Your location and applicable data protection laws (such as the GDPR for individuals in the European Economic Area), You may have the following rights regarding Your personal information that We hold:

(a) The right to access: You may have the right to request copies of Your personal information that We process. (b) The right to rectification: You may have the right to request that We correct any information You believe is inaccurate or complete any information You believe is incomplete. (c) The right to erasure (right to be forgotten): You may have the right to request that We erase Your personal information, under certain conditions (e.g., if the data is no longer necessary for the purposes for which it was collected). (d) The right to restrict processing: You may have the right to request that We restrict the processing of Your personal information, under certain conditions. (e) The right to object to processing: You may have the right to object to Our processing of Your personal information, under certain conditions, particularly where We are relying on legitimate interests as Our legal basis. (f) The right to data portability: You may have the right to request that We transfer the data that We have collected (and that You provided to Us) to another organization, or directly to You, in a structured, commonly used, and machine-readable format, under certain conditions. (g) The right to withdraw consent: If We are processing Your personal information based on Your consent (e.g., for marketing communications), You have the right to withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We conducted prior to Your withdrawal, nor will it affect processing of Your personal information conducted in reliance on lawful processing grounds other than consent.

To exercise any of these rights, please contact Us using the contact form available on Our official website at zippy.zip/contact. We will respond to Your request in accordance with applicable data protection laws. We may need to verify Your identity before processing Your request to protect Your personal information.

You also have the right to lodge a complaint with the relevant data protection supervisory authority in the Republic of Moldova or Your local supervisory authority if You believe that Our processing of Your personal information infringes applicable data protection law.

10. International data transfers

Your information, including personal data collected through the Website, may be transferred to, processed, and maintained on computers and servers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction. Our Website servers and potentially other third-party Service Providers may be located in various countries globally.

If You are located outside the Republic of Moldova and choose to provide information to Us by using Our Website, please note that We transfer the data, including personal data, to locations where Our servers or Service Providers are located and process it there. We will take appropriate safeguards to ensure that Your personal data is treated securely and in accordance with this Privacy Notice and applicable data protection laws when transferred internationally. This may include implementing Standard Contractual Clauses approved by relevant authorities or relying on other legally-provided mechanisms for international data transfers.

By using the Website and submitting Your information, You consent to such transfers, processing, and storage of Your information in these jurisdictions.

11. Children's privacy

The Website is not directed to, nor intended for use by, individuals under the age of 18 (or the age of legal majority in Your jurisdiction if different) ("Children"). We do not knowingly collect personally identifiable information from Children through Our Website. If You are a parent or guardian and You become aware that Your child has provided Us with personal information without Your consent, please contact Us immediately. If We become aware that We have collected personal information from Children without verification of parental consent, We will take steps to remove that information from Our servers and systems.

12. Changes to this privacy notice

We may update this Privacy Notice from time to time to reflect changes in Our practices, legal or regulatory requirements, or for other operational reasons. If We make changes to this Notice, We will notify You by posting the revised Notice on this page of Our Website and updating the "Last Modified" date at the top of this Notice.

For significant changes, We may also provide more prominent notice, such as by posting a notification on the homepage of Our Website or, where appropriate, by sending You an email notification if We have Your email address for such purposes.

We encourage You to review this Privacy Notice periodically to stay informed about how We are protecting Your information. Your continued use of the Website after any changes or revisions to this Privacy Notice become effective shall indicate Your agreement with the terms of such revised Notice. If You do not agree to the changes, You should discontinue Your use of the Website.

13. Language

This Privacy Notice may be made available in multiple languages for convenience. The Romanian language version of this Privacy Notice shall be the controlling and legally binding version. All other language versions are provided as translations for informational purposes only and shall have no legal effect. In the event of any inconsistency or discrepancy between the Romanian version and any translated version of this Privacy Notice, the Romanian version shall prevail.

14. Headings

The headings and section titles in this Privacy Notice are for convenience of reference only and shall not affect its interpretation or legal effect.

15. Contact us

If You have any questions, concerns, or comments about this Privacy Notice, Our data practices concerning the Website, or if You wish to exercise Your data protection rights, please contact Us:

Maler Software S.R.L. Via the contact form available on Our official website at: zippy.zip/contact